Compliance Made Simple

Get your first guest registered in under 5 minutes. Guest-Flow handles Spanish guest registration so you don't have to.

1

Create Your First Booking

Click 'Create Booking' from your dashboard. Fill in your guest's details β€” property, dates, name, phone, and email. It takes less than a minute.

πŸ‡¬πŸ‡§ +44 β–Ό
2
0
Airbnb Booking
Guest email set automatically.
Friends & Family
Direct, non-commercial booking.
2

Sit Back β€” We Handle the Rest

Once your booking is saved, Villa Check In takes over. Our automation engine contacts your guest via WhatsApp, SMS, and email β€” in their own language β€” with reminders that get progressively more urgent as their arrival date approaches. No manual follow-up needed.

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Booking Created
Welcome Email
Your guest receives a welcome email with their booking details and registration link within minutes of you creating the booking.
βœ‰ Email ⚑ Real-time
βœ‰
14 Days Before Arrival
First Email Reminder
If the guest hasn't registered yet, an email reminder is sent at 09:00 with their registration link. Only unregistered guests are contacted.
βœ‰ Email
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7 Days Before Arrival
WhatsApp Reminder + Email Reminder
A friendly WhatsApp message in the guest's language with their personal registration link, plus a follow-up email chaser. If WhatsApp doesn't deliver within 5 minutes, an SMS is sent automatically. If SMS also fails, you're notified via email.
πŸ’¬ WhatsApp πŸ“± SMS fallback βœ‰ Email 🌍 23 languages
⏰
3 Days Before Arrival
Urgent WhatsApp Reminder
A more urgent WhatsApp reminder for guests who still haven't registered. The tone escalates β€” only unregistered guests are contacted.
πŸ’¬ WhatsApp πŸ“± SMS fallback
βœ‰
2 Days Before Arrival
Final Email Reminder
A last email reminder for unregistered guests. Between email chasers and WhatsApp reminders, your guest has been contacted across multiple channels by this point.
βœ‰ Email
πŸ””
1 Day Before Arrival
Final WhatsApp + Access Details
Unregistered guests get a final critical-tone WhatsApp. Registered guests receive their property access details β€” check-in instructions, WiFi credentials, and door codes β€” via email, followed by WhatsApp 30 minutes later. If WhatsApp and SMS both fail for unregistered guests, you're alerted to follow up manually.
πŸ’¬ WhatsApp πŸ“± SMS fallback βœ‰ Email βœ‰ Owner alert
πŸ“ž
48 Hours Before Arrival β€” Still Unregistered
We Call Your Guest Directly
If a guest is unresponsive to all messages or still hasn't registered 48 hours before arrival, our team personally calls them to walk them through registration. We don't give up β€” we guarantee your guest is registered before they arrive.
πŸ“ž Direct call πŸ›‘οΈ Human follow-up
βœ“
Guest Completes Registration
Confirmation Email
The moment all guests finish registering, a confirmation email is sent automatically. If they register before the day of arrival, access details are queued and sent at 09:00 the day before check-in.
βœ‰ Email ⚑ Real-time
Plus a safety net: An hourly scan checks for any last-minute or same-day bookings in the next 7 days, ensuring no guest slips through the cracks. Quiet hours (22:00–08:00) are respected β€” no messages sent overnight.
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Add the booking and relax. Villa Check In does the heavy lifting β€” from automated messages across email, WhatsApp, and SMS to a personal phone call if needed. With a 99.99% success rate, we guarantee your guest is registered. Period.
You can also copy the registration link from any booking and share it manually if you prefer.
3

Your Guest Registers Online

Your guest clicks the link and fills in their details β€” passport or ID information for all travellers in the group. It's mobile-friendly and available in multiple languages. Here's exactly what they see:

πŸ‡¬πŸ‡§ English
Share
Start Check In to:
VILLA SOL
From: 20 June, 2026 To: 27 June, 2026
Hello, Sarah Johnson
2 of 2 guests in total
Please complete the form below to check in
Lead Guest Sarah Johnson β–Ό
Guest Information
 
Please ensure this email is correct as we send important information regarding your stay
 
 
 
 
 
 
 
 
 
 
Home Address (where you live)
 
 
 
 
 
ID Document
 
 
 
 
 
πŸŽ‰
Online check-in is completed!
You can keep using this site to view your information.
Enjoy your stay!
4

Track Everything from Your Dashboard

See all your bookings at a glance. Track registration status, guest counts, and upcoming arrivals. Green means registered, red means still waiting β€” you'll always know where things stand.

Your Bookings

Manage guest reservations.

Guest Property Dates Status Guests Registered Actions
Maria GarcΓ­a maria.garcia@email.com
Villa Luar Playa Blanca, Lanzarote
20/06 β†’ 27/06 Checked In 6 / 6 Registered
✏️
James Wilson j.wilson@outlook.com
Villa Luar Playa Blanca, Lanzarote
28/06 β†’ 05/07 Confirmed 0 / 4 Unregistered
✏️
Sarah Johnson sarah.johnson@gmail.com
Villa Luar Playa Blanca, Lanzarote
06/07 β†’ 13/07 Confirmed 3 / 3 Registered
✏️
Klaus MΓΌller k.mueller@web.de
Villa Luar Playa Blanca, Lanzarote
14/07 β†’ 28/07 Confirmed 2 / 5 Unregistered
✏️
Emma Thompson emma.t@yahoo.co.uk
Villa Luar Playa Blanca, Lanzarote
01/08 β†’ 15/08 Confirmed 4 / 4 Registered
✏️
5

Set Up Your Properties

Add your property details once and Guest-Flow uses them everywhere β€” from guest communications to the digital guest guide. Photos, WiFi, check-in codes, amenities, and more all live here.

PROPERTY SETTINGS
Villa Luar
βœ•
A luxurious 5 double bedroom villa in Residential Costa Papagayo, Playa Blanca, Lanzarote, where modern comfort meets spectacular volcanic landscapes. Escape to the sun, any time of the year.
191 / 400
βˆ’5+
βˆ’3+
βˆ’10+
βˆ’600+
Villa Luar Guest
moonlight
15
:
00
11
:
00

Access Information

These details are synchronized from the Villa Check In portal and are read-only.
0504
Free Parking in driveway
β€”
+34711013086
Tip: Everything you add here feeds directly into your digital guest guide, guest communications, and access detail emails. Set it up once and every booking gets the details automatically.
Coming Soon
6

Digital Guest Guide

Every booking will automatically get a personalised, mobile-friendly guest guide β€” packed with everything your guests need for a perfect stay. WiFi, check-in codes, local recommendations, house rules, upsells, and more.

Welcome to Villa Sol β˜€οΈ

Your Guest Guide β€” everything you need for a perfect stay

23Β° Clear sky Playa Blanca
πŸ”‘
Check-in
πŸ“Ά
WiFi
πŸ“‹
House Rules
πŸ—ΊοΈ
Local Gems
Network
Villa Sol Guest
Password
sunshine2026
Local Gems
πŸŒ‹
MontaΓ±a Roja
Panoramic volcano hike
β›΅
Marina RubicΓ³n
Boutiques & waterfront dining
πŸ–οΈ
Playas de Papagayo
Pristine golden sand coves
Optional Extras
πŸŒ…
Early Check In
€50
πŸŒ™
Late Check Out
€50
πŸ”‘

Arrival & Access Codes

Keybox codes, gate codes, alarm details, directions with Google Maps link β€” all tap-to-copy.

πŸ“Ά

WiFi & QR Connect

Network name, password, and a scannable QR code β€” guests connect with their camera in one tap.

🌀️

Live Weather

Real-time local weather and a 7-day forecast right inside the guide.

πŸ—ΊοΈ

Local Gems

Your curated recommendations β€” restaurants, beaches, hikes β€” each with directions and a description.

πŸ’°

Optional Extras & Upsells

Earn extra revenue per booking β€” see Step 6 below for the full story.

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House Rules & Departure

Quiet hours, pool safety, check-out instructions, key return β€” everything clear and upfront.

Coming Soon
7

Earn More with Optional Extras

Turn every booking into a revenue opportunity. Offer services like early check-in, late check-out, airport transfers, or anything you like β€” your guests request them with one tap right from their Guest Guide.

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Your property, your price list

Create unlimited custom extras β€” set your own labels, prices, and images. Each upsell appears inside the Guest Guide so your guests can browse and request services without a single phone call or email.

πŸŒ…
€50

Early Check In

Let guests arrive from 10:00 instead of 15:00. Smart availability β€” automatically hidden when back-to-back bookings make it impossible.

πŸŒ™
€50

Late Check Out

Guests stay until 18:00 instead of 11:00. Also hidden automatically when the next booking arrives the same day.

πŸš•
On request

Airport Transfer

Guests enter their flight number, airport, and arrival time. You receive all the details and confirm with one click.

Create any extra you want

Early check-in and late check-out are just the start. Add a welcome hamper, mid-stay clean, pool heating, baby cot hire, champagne on arrival β€” anything that suits your property. Set the label, price, and currency. Want an image? Guest-Flow can generate one with AI or you can upload your own.

🏊 Pool Heating β€” €15/day 🍾 Welcome Champagne β€” €35 🧹 Mid-stay Clean β€” €60 πŸ‘Ά Baby Cot β€” €20 🧺 Welcome Hamper β€” €45

How it works

From guest request to confirmed β€” zero admin for you.

πŸ‘†
Guest requests
One tap in the Guide
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You get notified
Email with accept/reject links
β†’
βœ…
One-click confirm
Guest sees status update
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πŸ’Ά
You earn more
Per-booking revenue