Compliance Made Simple

Get your first guest registered in under 5 minutes. Guest-Flow handles Spanish guest registration so you don't have to.

1

Create Your First Booking

Click 'Create Booking' from your dashboard. Fill in your guest's details — property, dates, name, phone, and email. It takes less than a minute.

🇬🇧 +44 ▼
2
0
Airbnb Booking
Guest email set automatically.
Friends & Family
Direct, non-commercial booking.
2

Sit Back — We Handle the Rest

Once your booking is saved, Villa Check In takes over. Our automation engine contacts your guest via WhatsApp, SMS, and email — in their own language — with reminders that get progressively more urgent as their arrival date approaches. No manual follow-up needed.

✉
Booking Created
Welcome Email
Your guest receives a welcome email with their booking details and registration link within minutes of you creating the booking.
✉ Email ⚡ Real-time
✉
14 Days Before Arrival
First Email Reminder
If the guest hasn't registered yet, an email reminder is sent at 09:00 with their registration link. Only unregistered guests are contacted.
✉ Email
💬
7 Days Before Arrival
WhatsApp Reminder + Email Reminder
A friendly WhatsApp message in the guest's language with their personal registration link, plus a follow-up email chaser. If WhatsApp doesn't deliver within 5 minutes, an SMS is sent automatically. If SMS also fails, you're notified via email.
💬 WhatsApp 📱 SMS fallback ✉ Email 🌍 23 languages
⏰
3 Days Before Arrival
Urgent WhatsApp Reminder
A more urgent WhatsApp reminder for guests who still haven't registered. The tone escalates — only unregistered guests are contacted.
💬 WhatsApp 📱 SMS fallback
✉
2 Days Before Arrival
Final Email Reminder
A last email reminder for unregistered guests. Between email chasers and WhatsApp reminders, your guest has been contacted across multiple channels by this point.
✉ Email
🔔
1 Day Before Arrival
Final WhatsApp + Access Details
Unregistered guests get a final critical-tone WhatsApp. Registered guests receive their property access details — check-in instructions, WiFi credentials, and door codes — via email, followed by WhatsApp 30 minutes later. If WhatsApp and SMS both fail for unregistered guests, you're alerted to follow up manually.
💬 WhatsApp 📱 SMS fallback ✉ Email ✉ Owner alert
📞
48 Hours Before Arrival — Still Unregistered
We Call Your Guest Directly
If a guest is unresponsive to all messages or still hasn't registered 48 hours before arrival, our team personally calls them to walk them through registration. We don't give up — we guarantee your guest is registered before they arrive.
📞 Direct call 🛡️ Human follow-up
✓
Guest Completes Registration
Confirmation Email
The moment all guests finish registering, a confirmation email is sent automatically. If they register before the day of arrival, access details are queued and sent at 09:00 the day before check-in.
✉ Email ⚡ Real-time
Plus a safety net: An hourly scan checks for any last-minute or same-day bookings in the next 7 days, ensuring no guest slips through the cracks. Quiet hours (22:00–08:00) are respected — no messages sent overnight.
🏖️
Add the booking and relax. Villa Check In does the heavy lifting — from automated messages across email, WhatsApp, and SMS to a personal phone call if needed. With a 99.99% success rate, we guarantee your guest is registered. Period.
You can also copy the registration link from any booking and share it manually if you prefer.
3

Your Guest Registers Online

Your guest clicks the link and fills in their details — passport or ID information for all travellers in the group. It's mobile-friendly and available in multiple languages. Here's exactly what they see:

🇬🇧 English
Share
Start Check In to:
VILLA SOL
From: 20 June, 2026 To: 27 June, 2026
Hello, Sarah Johnson
2 of 2 guests in total
Please complete the form below to check in
Lead Guest Sarah Johnson ▼
Guest Information
 
Please ensure this email is correct as we send important information regarding your stay
 
 
 
 
 
 
 
 
 
 
Home Address (where you live)
 
 
 
 
 
ID Document
 
 
 
 
 
🎉
Online check-in is completed!
You can keep using this site to view your information.
Enjoy your stay!
4

Track Everything from Your Dashboard

See all your bookings at a glance. Track registration status, guest counts, and upcoming arrivals. Green means registered, red means still waiting — you'll always know where things stand.

Your Bookings

Manage guest reservations.

Guest Property Dates Status Guests Registered Actions
Maria García maria.garcia@email.com
Villa Luar Playa Blanca, Lanzarote
20/06 → 27/06 Checked In 6 / 6 Registered
✏️
James Wilson j.wilson@outlook.com
Villa Luar Playa Blanca, Lanzarote
28/06 → 05/07 Confirmed 0 / 4 Unregistered
✏️
Sarah Johnson sarah.johnson@gmail.com
Villa Luar Playa Blanca, Lanzarote
06/07 → 13/07 Confirmed 3 / 3 Registered
✏️
Klaus Müller k.mueller@web.de
Villa Luar Playa Blanca, Lanzarote
14/07 → 28/07 Confirmed 2 / 5 Unregistered
✏️
Emma Thompson emma.t@yahoo.co.uk
Villa Luar Playa Blanca, Lanzarote
01/08 → 15/08 Confirmed 4 / 4 Registered
✏️
5

Set Up Your Properties

Add your property details once and Guest-Flow uses them everywhere — from guest communications to the digital guest guide. Photos, WiFi, check-in codes, amenities, and more all live here.

PROPERTY SETTINGS
Villa Luar
✕
A luxurious 5 double bedroom villa in Residential Costa Papagayo, Playa Blanca, Lanzarote, where modern comfort meets spectacular volcanic landscapes. Escape to the sun, any time of the year.
191 / 400
−5+
−3+
−10+
−600+
Villa Luar Guest
moonlight
15
:
00
11
:
00

Access Information

These details are synchronized from the Villa Check In portal and are read-only.
0504
Free Parking in driveway
—
+34711013086
Tip: Everything you add here feeds directly into your digital guest guide, guest communications, and access detail emails. Set it up once and every booking gets the details automatically.
Coming Soon
6

Digital Guest Guide

Every booking will automatically get a personalised, mobile-friendly guest guide — packed with everything your guests need for a perfect stay. WiFi, check-in codes, local recommendations, house rules, upsells, and more.

Welcome to Villa Sol ☀️

Your Guest Guide — everything you need for a perfect stay

23° Clear sky Playa Blanca
🔑
Check-in
📶
WiFi
📋
House Rules
🗺️
Local Gems
Network
Villa Sol Guest
Password
sunshine2026
Local Gems
🌋
Montaña Roja
Panoramic volcano hike
⛵
Marina Rubicón
Boutiques & waterfront dining
🏖️
Playas de Papagayo
Pristine golden sand coves
Optional Extras
🌅
Early Check In
€50
🌙
Late Check Out
€50
🔑

Arrival & Access Codes

Keybox codes, gate codes, alarm details, directions with Google Maps link — all tap-to-copy.

📶

WiFi & QR Connect

Network name, password, and a scannable QR code — guests connect with their camera in one tap.

🌤️

Live Weather

Real-time local weather and a 7-day forecast right inside the guide.

🗺️

Local Gems

Your curated recommendations — restaurants, beaches, hikes — each with directions and a description.

💰

Optional Extras & Upsells

Earn extra revenue per booking — see Step 6 below for the full story.

📋

House Rules & Departure

Quiet hours, pool safety, check-out instructions, key return — everything clear and upfront.

Coming Soon
7

Earn More with Optional Extras

Turn every booking into a revenue opportunity. Offer services like early check-in, late check-out, airport transfers, or anything you like — your guests request them with one tap right from their Guest Guide.

💶

Your property, your price list

Create unlimited custom extras — set your own labels, prices, and images. Each upsell appears inside the Guest Guide so your guests can browse and request services without a single phone call or email.

🌅
€50

Early Check In

Let guests arrive from 10:00 instead of 15:00. Smart availability — automatically hidden when back-to-back bookings make it impossible.

🌙
€50

Late Check Out

Guests stay until 18:00 instead of 11:00. Also hidden automatically when the next booking arrives the same day.

🚕
On request

Airport Transfer

Guests enter their flight number, airport, and arrival time. You receive all the details and confirm with one click.

Create any extra you want

Early check-in and late check-out are just the start. Add a welcome hamper, mid-stay clean, pool heating, baby cot hire, champagne on arrival — anything that suits your property. Set the label, price, and currency. Want an image? Guest-Flow can generate one with AI or you can upload your own.

🏊 Pool Heating — €15/day 🍾 Welcome Champagne — €35 🧹 Mid-stay Clean — €60 👶 Baby Cot — €20 🧺 Welcome Hamper — €45

How it works

From guest request to confirmed — zero admin for you.

👆
Guest requests
One tap in the Guide
→
📧
You get notified
Email with accept/reject links
→
✅
One-click confirm
Guest sees status update
→
💶
You earn more
Per-booking revenue